Organizational Communication and Employee Work Engagement: The Case of Adama Science and Technology University, Ethiopia
Keywords:
Superior- subordinate communication; employee work engagement;
Abstract
The purpose of this study was to examine the association between organizational communication and employee work engagement. To this end, quantitative data were collected from 302 participants including 47 managers and 255 non-manager staff of Adama Science and Technology University using standardized Likert scales. Results of the study show that superior-subordinate communication and the opportunity to communicate to the upper manager have a statistically significant moderate positive association with employee work engagement. Nevertheless, results of standard regression analysis revealed that only positive superior communication has significantly contributed to the variation in the level of employee work engagement. Implications of the study include the need to strengthen and maintain positive superior communication while addressing other variables which could affect employee work engagement.
References
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Teshome Bekele (2017). The practice of internal and external communication: the case of Development Bank of Ethiopia (Master’s thesis). Addis Ababa University.
Veshne, N. (2017). Role of supervisor’s communication in employee work engagement & employee wellbeing. Ushus-Journal of Business Management, 16 (3), 27- 38, ISSN 0975-3311|https://doi: 10.12725/ujbm.40.3
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Arons, P. A. (2010). Middle management communication and interaction practices and their influence on employee satisfaction and motivation (Doctoral dissertation, University of Phoenix). Retrieved from https://www.academia.edu/3624472
Asfaw Gedamu . (2015). Organizational communication: the case of Ethio-telecom (Master’s thesis). Addis Ababa University.
Babalola, O., Gbadegesin, A. and Patience, E. (2014). A study of superior-subordinate relationship and employees’ commitment to the core beliefs of organisation in public universities of Southwest, Nigeria. American Journal of Business and Management, 3(1), 28-38. DOI: 10.11634/216796061403520
Bakar, H. A., Mohamad, B. & Mustafa, C.S. (2007). Superior-subordinate communication dimensions and working relationship: gender preferences in a Malaysian organization', Journal of Intercultural Communication Research, 36 (1), 51 – 69, DOI: 10.1080/17475750701265282
Balakrishnan, C. & Masthan, D. (2013). Impact of internal communication on employee work engagement : a study at Delhi International Airport. International Journal of Scientific and Research Publications, 3(8), 1-13.
Blazenaite, A. (2011). Effective organizational communication: in search of a system social sciences. Socialiniai mokslai, Nr. 4 (74). 84-101. DOI: 10.5755/j01.ss.74.4.1038
Fikru Negewo (2014). Organizational communication satisfaction: the case of Oromia Regional State government Communication Affairs Bureau (Master’s Thesis). Addis Ababa University..
Hayase, L. K. T. (2009).Internal communication in organizations and employee work engagement . UNLV Theses, Dissertations, Professional Papers, and Capstones. 1176. Retrieved from https://digitalscholarship.unlv.edu/thesesdissertations/1176
Ince, M. and Gül, H. (2011). The role of the organizational communication on employees’ perception of justice: A sample of public institutions from Turkey. European Journal of Social Sciences. Vol. 21 (1), 106-124.
Iyer, S., and Israel, D. (2012). Structural equation modeling for testing the impact of organization communication satisfaction on employee work engagement . South Asian Journal of Management, 19(1), 51-81.
Karanges, E., Beatson, A., Johnston, K. and Lings, I. (2014). Optimizing employee work engagement with internal communication: A social exchange perspective. Journal of Business Market Management, 7 (2), 329-353. Retrieved from: http://nbn-resolving.de/urn:nbn:de:0114-jbm-v7i2.903
Kuria, L. K. (2008). Effective communication on organizational performance. A case study of National Hospital Insurance Fund. Nairobi Branch (A Postgraduate Diploma Project). The University of Nairobi.
Motyka, B. (2018). Employee work engagement and performance: a systematic literature review. International Journal of Management and Economics, 54(3), 227–244.
Osborne, S. and Hammoud, M. S. (2017). Effective employee work engagement in the workplace. International Journal of Applied Management and Technology, 16 (1), 50–67 doi:10.5590/IJAMT.2017.16.1.04
Reyneke, A. (2019). The influence of communication climate on job resources to improve employee work engagement (A Ph.D. dissertation). The University of Pretoria.
Schaufeli, W. B., Martínez, I., Marques-Pinto, A., Salanova, M., & Bakker, A. B. (2002). Burnout and work engagement in university students: A cross-national study. Journal of Cross-Cultural Psychology, 33, 464-481.
Schaufeli, W., & Bakker, A. B. (2004). Job demands, job resources and their relationship with burnout and work engagement : a multi-sample study. Journal of Organisational Behaviour 25, 293-315. Referred 14.4.2018
Sias, P. M. (2005). Workplace relationship quality and employee information experiences. Communication Studies, 56(4). Retrieved July 7, 2006, from http://proquest.umi.com
Suthers, A. L. (2017). Evaluating effective communication methods: improving internal communication. Electronic Theses and Dissertations. Paper 3293. http://dc.etsu.edu/etd/3293
Teshome Bekele (2017). The practice of internal and external communication: the case of Development Bank of Ethiopia (Master’s thesis). Addis Ababa University.
Veshne, N. (2017). Role of supervisor’s communication in employee work engagement & employee wellbeing. Ushus-Journal of Business Management, 16 (3), 27- 38, ISSN 0975-3311|https://doi: 10.12725/ujbm.40.3
Yamane, T. (1967). Statistics: An Introductory Analysis (2nd ed.). New York: Harper and Row.
Published
2023-07-14
How to Cite
Mulleta, A. (2023). Organizational Communication and Employee Work Engagement: The Case of Adama Science and Technology University, Ethiopia. Ethiopian Journal of Science and Sustainable Development, 10(2), 36-46. https://doi.org/10.20372/ejssdastu:v10.i2.2023.670
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Copyright (c) 2023 Ethiopian Journal of Science and Sustainable Development
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